Your Processes
Nicoka allows you to create your own processes and use our predefined processes:
- Incident Management
- Problem Management
- Service Catalog
Effortlessly apply best practices, quickly visualize where you stand.
with the IT Support version of Nicoka DESK
Don't rely on inboxes or shared distribution lists when employees need help. Nicoka DESK allows companies of all sizes to easily manage their internal support. No installation required, ready to use in minutes. Nicoka enables you to automate processes and close tickets faster.
Nicoka allows you to create your own processes and use our predefined processes:
Effortlessly apply best practices, quickly visualize where you stand.
All ticket information, documents, notes, or messages are automatically added to Nicoka's search engine.
Add filters or use Boolean terms like "and" or "or," to refine your searches and find exactly what you're looking for. Nicoka will search through ticket content and all associated documents.
Nicoka DESK's API allows you to use third-party tools and automatically collect all information in one place:
Nicoka has a human resource management module, activatable at any time.
You can thus manage all your company's HR data in one place.